Inspired by Google+, Twitter, Facebook and other communication tools, Connectiv offers a notification engine that allows users to subscribe to information they want, unsubscribe from non-critical communications and choose the medium for which they prefer to be notified, including email, text or integrated 3rd party systems like Slack.
Trigger fully customizable email or text notifications alerting users to key events (e.g. Work Order assignment, new inbound Safety Alert). Administrators define what to send (i.e. email/text body), when to send (i.e. triggers), and who to send to (i.e. dispatcher, assignee). Users who receive notifications via email can respond back directly to the email with all email interactions captured within the ticket. Users can also customize what notifications they choose to receive and what hours they choose to receive notifications.
Made by Connectiv, Inc. in Del Mar, California.